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Patient Coordinator Jobs at Indegene


Healthcare and patient support services company Indegene has announced new openings for the role of Patient Coordinator / Senior Medical Engagement Associate in Bengaluru, Karnataka. Candidates from pharmacy, nursing, medicine, public health, and life sciences backgrounds with patient support program experience are encouraged to apply.


This Patient Coordinator job in Bengaluru is an excellent opportunity for candidates looking to build a career in patient support programs, healthcare coordination, pharmacovigilance support, medical engagement, and patient counselling.


About the Role

The selected candidate will work closely with tele counsellors, project managers, and internal stakeholders to ensure smooth execution of patient support programs. The role involves patient engagement, operational coordination, team management, quality compliance, and client communication.


Candidates with strong communication skills, CRM tool knowledge, and patient counselling experience will have an advantage.


Key Responsibilities

Manage and coordinate patient support program activities

Handle team and people management responsibilities

Drive operational performance and quality standards

Coordinate with internal stakeholders and project managers

Review enrolments, free drug delivery activities, and intervention plans

Conduct performance reviews and training sessions for team members

Implement operational procedures and business continuity plans (BCP)

Ensure confidentiality and compliance with ISMS, ISO, CMMI, and client guidelines

Provide patient counselling and patient management support

Identify process improvement opportunities and corrective actions

Conduct field audits, mentoring, and coaching for tele counsellors

Monitor program performance metrics and reporting activities


Eligibility Criteria

Educational Qualification

Candidates with any of the following qualifications can apply:


B.Pharm

M.Pharm

Pharm.D

Nursing

Medicine

Public Health

Life Sciences or related healthcare disciplines

Experience Required

6 months to 3 years of experience

Experience in patient support programs preferred

Required Skills

Patient counselling and patient management skills

Strong communication and interpersonal abilities

Good written and verbal English communication

Team coordination and stakeholder management

CRM tools knowledge

Microsoft Office proficiency

Organizational and multitasking skills

Attention to detail and quality compliance


Job Location

Bengaluru


Salary Details

Expected salary for this Patient Coordinator role may range between ₹3.2 LPA – ₹5.5 LPA, depending on experience, communication skills, and healthcare program exposure.


Why Join Indegene?

Opportunity to work in patient-centric healthcare programs

Exposure to healthcare operations and medical engagement

Career growth in healthcare management and patient services

Dynamic work environment with leading healthcare clients

Professional development and operational leadership exposure


How to Apply

Application Link

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