Complaint Handling Specialist Job in Saraca Solutions

Looking to advance your career in pharmacovigilance and complaint handling? A promising opportunity is now open for a Complaint Handling Specialist in Hyderabad with 2–6 years of experience in the pharma or medical devices industry. This role focuses on diabetes care product complaints, regulatory reporting, and patient safety—making it ideal for professionals aiming to strengthen their expertise in MDR/ADE reporting and compliance.

If you have a background in Pharmacy, Biomedical, Biotechnology, or Pharma sciences, this could be your next career move in a high-impact safety and quality domain.

📌 Job Overview

Role: Complaint Handling Specialist

Location: Hyderabad, India

Experience: 2–6 Years

Industry: Pharmaceutical / Medical Devices

Function: Complaint Handling, Pharmacovigilance, Regulatory Affairs

🔑 Key Responsibilities

Manage and evaluate product complaints related to diabetes care devices

Perform MDR (Medical Device Reporting) and ADE (Adverse Drug Event) reporting

Ensure compliance with global regulatory guidelines (FDA, EU MDR, etc.)

Conduct root cause analysis (RCA) and recommend corrective actions

Maintain accurate documentation for audits and inspections

Collaborate with cross-functional teams for quality and safety improvements

Support patient safety initiatives and risk management processes

🎓 Qualifications & Skills

Bachelor’s or Master’s degree in Pharmacy, Biomedical, Biotechnology, or related field

2–6 years of experience in complaint handling (pharma or medical devices)

Strong understanding of regulatory compliance and vigilance reporting

Analytical mindset with excellent problem-solving skills

Good communication and documentation capabilities

Familiarity with quality systems and pharmacovigilance processes

💼 Benefits & Career Scope

Opportunity to work in high-impact patient safety roles

Exposure to global regulatory frameworks (MDR, ADE reporting)

Career growth in pharmacovigilance, quality assurance, and regulatory affairs

Dynamic and collaborative work environment

Competitive salary and industry-standard benefits

📩 How to Apply

Interested candidates can share their updated CV at:

📧 rahul@saracasolutions.com